At Dwellio Services, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit our website or use our services. By accessing or using our website and services, you agree to the practices described in this policy.

Information We Collect

1. Information We Collect

We collect personal information that you voluntarily provide when using our services, including but not limited to:

1. Contact Information: Name, email address, phone number, and location.
2. Service Details: Information about the cleaning services requested, including dates, times, and specific requirements.
3. Payment Information: Credit card or other payment details when processing transactions.
4. Usage Data: Information about how you interact with our website, such as IP address, browser type, and browsing behaviour.
2. How We Use Your Information?
   We use the information we collect for the following purposes:
   1. To provide and manage the cleaning services you request.
   2. To process payments and manage your service bookings.
   3. To communicate with you about your service requests, confirmations, and updates.
   4. To improve our website and services based on feedback and usage patterns.
   5. To respond to inquiries, complaints, or concerns raised by you.
3. Sharing Your Information

   We do not sell, rent, or share your personal information with third parties except in the following cases:

   1. Third-Party Providers: We may share your information with independent cleaning professionals who provide services on our behalf. These providers are contractually obligated to protect your information.
   2. Service Providers: We may use third-party services for payment processing, analytics, and other operational functions. These providers will have access to your information but are restricted from using it for other purposes.
   3. Legal Compliance: We may disclose your information if required by law, or to protect our rights, safety, and property, or that of others.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we strive to implement robust security measures, please be aware that no method of data transmission or storage is entirely secure. We cannot guarantee the absolute security of your data.

1. Retention of Your Information:

   We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

1. Your Rights and Choices

You have the following rights regarding your personal information:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You can request corrections or updates to any inaccurate or incomplete information.
3. Deletion: You may request the deletion of your personal information, subject to applicable laws.
4. Opt-Out: You can opt out of receiving promotional emails or communications from us by following the instructions in those messages.
5. To exercise any of these rights, please contact us at mail@dwellioservices.com.
1. External Links

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:

1. Email: mail@dwellioservices.com
2. Phone: +91-9220140116

By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.